1) Discovery & Audit
We review your existing workflow, denial trends, and payer mix to identify improvement points.
Our Workflow
A clear process from onboarding to collections
Our medical billing process is designed for predictable performance and transparent communication.
2) Onboarding
Secure access setup, credentialing checks, SOP alignment, and communication structure finalization.
3) Coding & Submission
Daily charge capture, coding validation, and timely submission with payer-specific checks.
4) Payment & Reconciliation
ERA/EOB posting, discrepancy detection, and underpayment follow-up.
5) AR & Denial Recovery
Focused work queues for denied, rejected, and aging claims, including appeals management.
6) KPI Reporting
Regular reports on clean claim rate, days in AR, first-pass acceptance, and monthly collections.